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Privacy Policy

How we collect, use and protect your information, and the cookies on our website.

This is the privacy policy of FTS WFG Ltd, a subsidiary of Workplace Futures Group Limited.

Our registered office is at Tide Building, 8 Emerson Street, London, United Kingdom, SE1 9DU, registered under company number 02675340. Any references within this document to “we”, “our”, or “us” refer to FTS WFG Ltd (referred to as FTS).

Our privacy commitment

This privacy policy explains how we use and collect information from you when you visit our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from October 2026.

Data protection officer

If you have any questions or believe that any information we are holding about you is incorrect or incomplete, please contact hello@workplacefutures.com. We will promptly correct any information found to be incorrect.

Legal obligations and legitimate interests

We will process your information if there is a legitimate interest to either party, if we have a contract with you or if you have requested that we use this information. On some occasions we must process your information to fulfil a statutory obligation. An example of this is information to legal authorities or for a search warrant or court order.

You can choose to withdraw your consent at any time. To do this, please contact us via hello@workplacefutures.com.

The sharing of information on our website

You can send us an enquiry through the contact form on our website. To do this we ask that you submit your personal details. Occasionally we share your personal details with suppliers who may get in touch with you to help with your enquiry.

The type of personal information we share is:

  • Name
  • Company email
  • Company telephone number
  • Company address

We store this information; you can choose to withdraw your consent at any time. To do this, please contact us via hello@workplacefutures.com.

Contact us forms

When you get in touch with us, by phone, email or through our website, we collect the data you provide us in order to reply with the necessary information. We store but do not share this information. We hold on to this information so that we can provide you with a better service and track our communication with you.

The types of information we keep are:

  • Your first name, last name and job title
  • Your contact information including email address, work telephone numbers and other information that we have received for the purpose of booking a meeting
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping and verifying your identity for security purposes
  • To improve our products and services
  • We may sell our services to you
  • We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@workplacefutures.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the UK General Data Protection Regulation and the Data Protection Act 2018. There is normally no charge for this. If you would like a copy of the information held on you please contact us via the information below:

FTS WFG Ltd, Tide Building, 8 Emerson Street, London SE1 9DU

Email: hello@workplacefutures.com

Cookie policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How we use cookies

Our website does not set any cookies of its own, and we do not use cookies for analytics or advertising. The only cookies on our website are set by the Vimeo video player, which plays the film on our case study for The Waterman. They are listed below. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Accepting and declining cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies set on our website

  • vuid (Vimeo): statistics. Lets Vimeo count the people who view its player. Expires after about 13 months.
  • __cf_bm (Cloudflare, for Vimeo): necessary. Helps Vimeo tell people from automated traffic. Expires after 30 minutes.
  • cf_clearance (Cloudflare, for Vimeo): necessary. Records that a security check was passed. Expires after one year.
  • __cf_ob (Cloudflare, for Vimeo): necessary. Used by Vimeo’s network provider for security. Expires when you close your browser.

Other services our website uses

Our website is hosted by Webflow. It loads its fonts from Adobe Fonts and, on the Contact page, its map from jsDelivr and OpenFreeMap. These services receive your browser’s IP address so that they can send their files, but they do not set cookies. Adobe counts page views in order to license the fonts.

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